Privacy Policy

1. Introduction

The Twisted Files ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

We collect information you provide when you:

• Purchase a game from our website
• Contact us via the contact form
• Subscribe to our newsletter
• Create an account on our platform

This may include: name, email address, shipping address, payment information, and any messages you send us.

3. How We Use Your Information

We use the information we collect to:

• Process your orders and ship products
• Send you order confirmations and shipping updates
• Respond to customer inquiries
• Improve our website and services
• Send marketing communications (only if you've opted in)

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment processors (for secure transactions)
• Shipping carriers (to deliver your order)
• Law enforcement (if required by law)

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, contact us at info@thetwistedfiles.com.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@thetwistedfiles.com

Last updated: January 2026